I have a Lenovo laptop with Windows 7. I changed the name of my routers wireless profile and changed the password. The computer still recognizes the old profile in Control Panel>Network & Sharing Center. How do I get rid of the old profile?
On top of that, I thought I added the new profile, but now I dont see that one either. ??

deleting the network profile from the registry.

Click start>type regedit in the search box and press enter.

HKey_Local_Machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkList\Profiles

Click the arrow next to profiles and delete all the folders. Reboot the computer.

Riddle me this, I’ve got a client who I just did a full recovery on her one week old Lenovo laptop after both Verizon and Best Buy “fixed” it for her. She couldn’t log into her Verizon email via the web site, nor could she run anything with required Flash. I tried running restore back to a date prior to this all starting, tried running updates, tried uninstalling/reinstalling Flash, but nothing worked.

So in the interest of time I elected to do a full recovery, this went fine. I ran all the MS updates and flash was working fine, I was able to log into her verizon email acount via IE without any problems. I checked this several times throughout the day with out any issues, same with running flash related stuff no problem. Of course I was on my workshop’s cable connection.

Well now I take the laptop from my workshop to her home and hook it up to her verizon DSL connection open IE check her verizon email and log on with out any problem. The I go to several websites to run Flash related stuff and again no problem. The I go back to check her email and can’t logon, then try to run flash items again and no go. I then switch from IE to Firefox open email a flash items again, then try to rerun these and again can’t. Switch over to Chrome same story.

I left the laptop with her as FireFox will log on to the verizon email site about once out of 10 tries, and she has several emails she needs to get out. I plan on going back on Monday or Tuesday to follow up on this again. I’m a bit lost on this one, but am thinking maybe verizon DSL may have something to do with it. I have no idea why this would be, but the fact that nothing changed other then the connection to the Internet. At my workshop all ran as it should, but at her house on DSL all went to hell.

Her verizon connection is a bit slow, is it possible that I’m dealing with a timeout issue here, or am I just missing something simple.

If she has those filters for the phones yank all of them.

Years and years ago with my verizon dsl three month experience one of the filters went bad and the connection constantly dropped in and out causing all sorts of problems…

Thinking of buying a a Lenovo Laptop. Anyone have any suggestions?

I have a good handful of client’s who own Lenovo laptops and they all seem happy with them. I can safely say the in the past near twenty plus years of working full time as a computer service tech, I’ve never had 1 client come to me and say”Hey, my internal wireless needs to be faster, can you install a faster one for me?”. I have had client’s request if I could replace their wireless card because it’s not working, but never because it’s to slow. All the more normal stuff people tend to upgrade like RAM, hard drives, optical Drives, BIOs, OS, is no problem

I’d say as far as it goes as an of the shelf laptop goes Lenovo is as good or better then most. Their Tech support is pretty good, the hardware itself is reliable, and they do seem to be up-to-date on most the newer hardware stuff.

I liked the first one, so its replacement was another one like it, a slightly newer and upgraded model (i3 to i5 processor etc). So far, I’m pleased with it. At about $500, I think it was a good deal. And I have spare parts to boot!

Hi All,

in the middle of a youtube clip, the internet connection was dropped without warning, and hasn’t been able to get back online since on a Lenovo Win7
Home Premium laptop.
When trying to run the network diagnostic tool, it fails to start up and gives the following message:

A problem is preventing the troubleshooter from starting.

Package ID: Unknown
Path: C:\windows\diagnostics\system\networking
Error code: 0×80070426
Source: Engine
User: me
Context: Restricted

I’ve already tried restoring to an earlier time, run in Command Prompt (as admin) netsh winsock reset (whether or not it was necessary), yet still nothing.
The network card (built-in) is on, the laptop is connected to the network, yet there’s no internet connection.

Anyone has encountered the same issue before and can help me (and others reading this) solve this?
Thank you so much!

If reactivating “Software Licensing service” doesn’t fix this for you and you think you have a legal copy try calling Microsoft tech support.